Support
A person answers. Write to us and we reply.
Help, billing and complaints
support@1code.studioPrivacy, security, abuse and illegal content, and PAIA requests
privacy@1code.emailWe help by email, not by phone, so that there is a written record of every request. We try to settle every complaint within 30 days.
Who you are dealing with
- Company
- 1code X (Pty) Ltd, reg. 2025/981275/07
- Registered in
- South Africa
- Address, and address for legal documents
- 2 The Circus St, Three Rivers, Vereeniging 1935, South Africa
- Website
- 1code.studio
If you live in South Africa, or your business is established there, your contract is with 1code X (Pty) Ltd and it bills you in rand through Paystack. The Terms set out which company you contract with and why.
The 1code phone app
1code has a phone app for signing in, approving what your AI asks to do, and reading your mail. 1CODE X LTD publishes it on Google Play. The South African company manages its store listing and answers its reviews. If you need help with the app, write to support@1code.studio and say which phone you are using.